legal

Refund Policy

Last updated: July 15, 2026

Death Dibs is free to download, and you can explore its layout and limited features before paying anything. Purchasing unlocks the full app for one family archive. Because of that free look, and because of how activation technically works (see below), our policy is more generous before you've entered your activation code than after.

1. Before you've activated your code

If you haven't yet entered your activation code in the app, contact us within 14 days of purchase and we'll issue a full refund, no questions asked.

2. After you've activated your code

Death Dibs verifies your license entirely offline, on your own device — the app never has to "call home" to keep working, which is also what makes it keep working forever even if our servers someday don't. The trade-off is that once a license has been activated and embedded in your family's data file, we currently have no technical way to remotely disable it — a refund can't claw that back the way it could with a cloud-hosted subscription.

Because the free trial already gives you a fair look at how the app works, purchases are generally final once activated. That said, we'll still consider refund requests case-by-case — for example, if the app doesn't function as advertised due to a bug on our end, or you were charged in error. Contact us and we'll work with you.

3. Duplicate or accidental charges

If you were charged more than once, or believe a charge was made in error, contact us with your order details and we'll refund the duplicate/erroneous charge.

4. How refunds are issued

Approved refunds are returned to your original payment method via Stripe and typically appear within 5–10 business days, depending on your bank or card issuer.

5. Contact

Questions about a purchase? Contact us with your order email and, if you have it, your activation code.